Knowledge Center

How long does it take from sending in my blood / saliva / stool / urine sample to receiving my results/supplements?

For deeper personalization you need to take a nutrigenetic test and/or a gut microbiota test, those it will take around 7-8…

How long does it take from sending in my blood / saliva / stool / urine sample to receiving my results/supplements?

For deeper personalization you need to take a nutrigenetic test and/or a gut microbiota test, those it will take around 7-8…

How long does it take from sending in my blood / saliva / stool / urine sample to receiving my results/supplements?

For deeper personalization you need to take a nutrigenetic test and/or a gut microbiota test, those it will take around 7-8…

How long does it take from sending in my blood / saliva / stool / urine sample to receiving my results/supplements?

For deeper personalization you need to take a nutrigenetic test and/or a gut microbiota test, those it will take around 7-8…

Will I lose my meal plan after 30 days

The purchased meal plan will be available after 30 days as well

Will I lose my meal plan after 30 days

The purchased meal plan will be available after 30 days as well

Will I lose my meal plan after 30 days

The purchased meal plan will be available after 30 days as well

Will I lose my meal plan after 30 days

The purchased meal plan will be available after 30 days as well

The ingredients are measured in raw or cooked condition?

In a recipe, we only indicate measurements in cooked condition.

The ingredients are measured in raw or cooked condition?

In a recipe, we only indicate measurements in cooked condition.

The ingredients are measured in raw or cooked condition?

In a recipe, we only indicate measurements in cooked condition.

The ingredients are measured in raw or cooked condition?

In a recipe, we only indicate measurements in cooked condition.

I cook with my partner, can NutriCare.Life still plan our recipes and groceries?

Absolutely, you can set up your profile to cook alone, in couples or for your entire family. Meal plan preferences must be…

I cook with my partner, can NutriCare.Life still plan our recipes and groceries?

Absolutely, you can set up your profile to cook alone, in couples or for your entire family. Meal plan preferences must be…

I cook with my partner, can NutriCare.Life still plan our recipes and groceries?

Absolutely, you can set up your profile to cook alone, in couples or for your entire family. Meal plan preferences must be…

I cook with my partner, can NutriCare.Life still plan our recipes and groceries?

Absolutely, you can set up your profile to cook alone, in couples or for your entire family. Meal plan preferences must be…

What is asked in the Questionnaire?

The questionnaire takes depending on which type of assessment you pick between 10-60 minutes to complete and asks about your…

What is asked in the Questionnaire?

The questionnaire takes depending on which type of assessment you pick between 10-60 minutes to complete and asks about your…

What is asked in the Questionnaire?

The questionnaire takes depending on which type of assessment you pick between 10-60 minutes to complete and asks about your…

What is asked in the Questionnaire?

The questionnaire takes depending on which type of assessment you pick between 10-60 minutes to complete and asks about your…

What is included in the service?

Our service includes your first, report of your current nutrient assessment for free. Weekly meal plans, prevention guide,…

What is included in the service?

Our service includes your first, report of your current nutrient assessment for free. Weekly meal plans, prevention guide,…

What is included in the service?

Our service includes your first, report of your current nutrient assessment for free. Weekly meal plans, prevention guide,…

What is included in the service?

Our service includes your first, report of your current nutrient assessment for free. Weekly meal plans, prevention guide,…

How long does it take between receiving my report and getting my supplements?

Once you have your nutrient assessment report, we'll begin preparing your personalized supplements. It takes approximately 7 days…

How long does it take between receiving my report and getting my supplements?

Once you have your nutrient assessment report, we'll begin preparing your personalized supplements. It takes approximately 7 days…

How long does it take between receiving my report and getting my supplements?

Once you have your nutrient assessment report, we'll begin preparing your personalized supplements. It takes approximately 7 days…

How long does it take between receiving my report and getting my supplements?

Once you have your nutrient assessment report, we'll begin preparing your personalized supplements. It takes approximately 7 days…

How do you process refunds

Your refund will be processed once we get your NutriCare.Life package back! This can take up to 5 business days from receipt.…

How do you process refunds

Your refund will be processed once we get your NutriCare.Life package back! This can take up to 5 business days from receipt.…

How do you process refunds

Your refund will be processed once we get your NutriCare.Life package back! This can take up to 5 business days from receipt.…

How do you process refunds

Your refund will be processed once we get your NutriCare.Life package back! This can take up to 5 business days from receipt.…

What's your cancellation policy?

We're so confident in the products/services that we offer the first two weeks risk-free. If you find it's not for you, you can…

What's your cancellation policy?

We're so confident in the products/services that we offer the first two weeks risk-free. If you find it's not for you, you can…

What's your cancellation policy?

We're so confident in the products/services that we offer the first two weeks risk-free. If you find it's not for you, you can…

What's your cancellation policy?

We're so confident in the products/services that we offer the first two weeks risk-free. If you find it's not for you, you can…

What is the cost of international shipping?

The cost of international shipping varies by country. Your shipping cost will be displayed at your order summary page at the time…

What is the cost of international shipping?

The cost of international shipping varies by country. Your shipping cost will be displayed at your order summary page at the time…

What is the cost of international shipping?

The cost of international shipping varies by country. Your shipping cost will be displayed at your order summary page at the time…

What is the cost of international shipping?

The cost of international shipping varies by country. Your shipping cost will be displayed at your order summary page at the time…

What is the transit time for international shipping?

The transit time for international shipping varies by country. Your order will ship within 2 business days of placing the…

What is the transit time for international shipping?

The transit time for international shipping varies by country. Your order will ship within 2 business days of placing the…

What is the transit time for international shipping?

The transit time for international shipping varies by country. Your order will ship within 2 business days of placing the…

What is the transit time for international shipping?

The transit time for international shipping varies by country. Your order will ship within 2 business days of placing the…

Do you ship International?

Yes, NutriCare.LIfe can ship internationally.
Your order will ship via an international courier. Keep in mind transit…

Do you ship International?

Yes, NutriCare.LIfe can ship internationally.
Your order will ship via an international courier. Keep in mind transit…

Do you ship International?

Yes, NutriCare.LIfe can ship internationally.
Your order will ship via an international courier. Keep in mind transit…

Do you ship International?

Yes, NutriCare.LIfe can ship internationally.
Your order will ship via an international courier. Keep in mind transit…

Do you ship 7 days a week?

All orders are shipped Monday - Friday. Orders process Monday - Saturday with exception of holidays.
Your order will…

Do you ship 7 days a week?

All orders are shipped Monday - Friday. Orders process Monday - Saturday with exception of holidays.
Your order will…

Do you ship 7 days a week?

All orders are shipped Monday - Friday. Orders process Monday - Saturday with exception of holidays.
Your order will…

Do you ship 7 days a week?

All orders are shipped Monday - Friday. Orders process Monday - Saturday with exception of holidays.
Your order will…

How long does it take to receive the sample collection kit in the mail?

Depending on where you are on the globe, it can take between 1 and 7 days to receive your sample collection kit from when you…

How long does it take to receive the sample collection kit in the mail?

Depending on where you are on the globe, it can take between 1 and 7 days to receive your sample collection kit from when you…

How long does it take to receive the sample collection kit in the mail?

Depending on where you are on the globe, it can take between 1 and 7 days to receive your sample collection kit from when you…

How long does it take to receive the sample collection kit in the mail?

Depending on where you are on the globe, it can take between 1 and 7 days to receive your sample collection kit from when you…

What forms of payment do you accept?

We accept Visa, MasterCard, American Express

What forms of payment do you accept?

We accept Visa, MasterCard, American Express

What forms of payment do you accept?

We accept Visa, MasterCard, American Express

What forms of payment do you accept?

We accept Visa, MasterCard, American Express

Will I be billed on the same day each month?

Because our subscription is based on a 30-day renewal cycle, your payment will be charged every 30 days. Each month you'll get…

Will I be billed on the same day each month?

Because our subscription is based on a 30-day renewal cycle, your payment will be charged every 30 days. Each month you'll get…

Will I be billed on the same day each month?

Because our subscription is based on a 30-day renewal cycle, your payment will be charged every 30 days. Each month you'll get…

Will I be billed on the same day each month?

Because our subscription is based on a 30-day renewal cycle, your payment will be charged every 30 days. Each month you'll get…

When will I be billed?

You can always see your next billing date by going to Your Plan and selecting the subscription you'd like to see the billing…

When will I be billed?

You can always see your next billing date by going to Your Plan and selecting the subscription you'd like to see the billing…

When will I be billed?

You can always see your next billing date by going to Your Plan and selecting the subscription you'd like to see the billing…

When will I be billed?

You can always see your next billing date by going to Your Plan and selecting the subscription you'd like to see the billing…

How do I know which supplements are best for me?

Take the survey to find out what supplements…

How do I know which supplements are best for me?

Take the survey to find out what supplements…

How do I know which supplements are best for me?

Take the survey to find out what supplements…

How do I know which supplements are best for me?

Take the survey to find out what supplements…

Where do I go to get my sample (saliva, blood, urine, stool) collected?

We ship the collection kit to your front door and you are able to complete it yourself in the convenience of your home!

Where do I go to get my sample (saliva, blood, urine, stool) collected?

We ship the collection kit to your front door and you are able to complete it yourself in the convenience of your home!

Where do I go to get my sample (saliva, blood, urine, stool) collected?

We ship the collection kit to your front door and you are able to complete it yourself in the convenience of your home!

Where do I go to get my sample (saliva, blood, urine, stool) collected?

We ship the collection kit to your front door and you are able to complete it yourself in the convenience of your home!

I'm having trouble swallowing my pills. What can I do?

It's not easy to swallow some of those pills, so we're happy that you're asking about it! If you're having trouble swallowing…

I'm having trouble swallowing my pills. What can I do?

It's not easy to swallow some of those pills, so we're happy that you're asking about it! If you're having trouble swallowing…

I'm having trouble swallowing my pills. What can I do?

It's not easy to swallow some of those pills, so we're happy that you're asking about it! If you're having trouble swallowing…

I'm having trouble swallowing my pills. What can I do?

It's not easy to swallow some of those pills, so we're happy that you're asking about it! If you're having trouble swallowing…

Can I remove just one pill from my pack?

Of course! Right now this option is limited to the window between approving your recommendation and sending you your…

Can I remove just one pill from my pack?

Of course! Right now this option is limited to the window between approving your recommendation and sending you your…

Can I remove just one pill from my pack?

Of course! Right now this option is limited to the window between approving your recommendation and sending you your…

Can I remove just one pill from my pack?

Of course! Right now this option is limited to the window between approving your recommendation and sending you your…

Why can I only reschedule my supplements between 1 and 3 months at a time?

Your food accesibilty are changing according with seasonality, it's likely that your nutrient needs will change 3 months into…

Why can I only reschedule my supplements between 1 and 3 months at a time?

Your food accesibilty are changing according with seasonality, it's likely that your nutrient needs will change 3 months into…

Why can I only reschedule my supplements between 1 and 3 months at a time?

Your food accesibilty are changing according with seasonality, it's likely that your nutrient needs will change 3 months into…

Why can I only reschedule my supplements between 1 and 3 months at a time?

Your food accesibilty are changing according with seasonality, it's likely that your nutrient needs will change 3 months into…

What does it mean if my order is being prepared?

If you're trying to reschedule your supplement box, you can only do so if your last box hasn't been ordered yet. We send you…

What does it mean if my order is being prepared?

If you're trying to reschedule your supplement box, you can only do so if your last box hasn't been ordered yet. We send you…

What does it mean if my order is being prepared?

If you're trying to reschedule your supplement box, you can only do so if your last box hasn't been ordered yet. We send you…

What does it mean if my order is being prepared?

If you're trying to reschedule your supplement box, you can only do so if your last box hasn't been ordered yet. We send you…

What do I do with my used sample kit?

The sample should be put in the included insulated envelope, packed in the postage-paid box, and shipped to our lab according…

What do I do with my used sample kit?

The sample should be put in the included insulated envelope, packed in the postage-paid box, and shipped to our lab according…

What do I do with my used sample kit?

The sample should be put in the included insulated envelope, packed in the postage-paid box, and shipped to our lab according…

What do I do with my used sample kit?

The sample should be put in the included insulated envelope, packed in the postage-paid box, and shipped to our lab according…

What happens to my sample after I send it to you?

Once received by the laboratory, your sample is identified by a unique number. This unique number identifies you to us, but…

What happens to my sample after I send it to you?

Once received by the laboratory, your sample is identified by a unique number. This unique number identifies you to us, but…

What happens to my sample after I send it to you?

Once received by the laboratory, your sample is identified by a unique number. This unique number identifies you to us, but…

What happens to my sample after I send it to you?

Once received by the laboratory, your sample is identified by a unique number. This unique number identifies you to us, but…

How should I prepare to take the sample?

Our sample collection kit arrives with detailed instructions but there are some key things to remember for each type of sample…

How should I prepare to take the sample?

Our sample collection kit arrives with detailed instructions but there are some key things to remember for each type of sample…

How should I prepare to take the sample?

Our sample collection kit arrives with detailed instructions but there are some key things to remember for each type of sample…

How should I prepare to take the sample?

Our sample collection kit arrives with detailed instructions but there are some key things to remember for each type of sample…

Is the sample kit safe to use?

If used correctly, the sample collection kit is very safe. 
In fact, regular testing actually increases your safety by…

Is the sample kit safe to use?

If used correctly, the sample collection kit is very safe. 
In fact, regular testing actually increases your safety by…

Is the sample kit safe to use?

If used correctly, the sample collection kit is very safe. 
In fact, regular testing actually increases your safety by…

Is the sample kit safe to use?

If used correctly, the sample collection kit is very safe. 
In fact, regular testing actually increases your safety by…

When can I collect my sample?

For saliva: Any time if you didn't eat, chew a gum, drink with minimum 30 min before sampling

For blood Sample first…

When can I collect my sample?

For saliva: Any time if you didn't eat, chew a gum, drink with minimum 30 min before sampling

For blood Sample first…

When can I collect my sample?

For saliva: Any time if you didn't eat, chew a gum, drink with minimum 30 min before sampling

For blood Sample first…

When can I collect my sample?

For saliva: Any time if you didn't eat, chew a gum, drink with minimum 30 min before sampling

For blood Sample first…

How much blood does the device collect?

The device collects about 4 drops of blood (≈ 100 µL).

How much blood does the device collect?

The device collects about 4 drops of blood (≈ 100 µL).

How much blood does the device collect?

The device collects about 4 drops of blood (≈ 100 µL).

How much blood does the device collect?

The device collects about 4 drops of blood (≈ 100 µL).

How do I get started?

All you have to do is answer a few questions about your diet and lifestyle, and we’ll recommend vitamins and supplements for…

How do I get started?

All you have to do is answer a few questions about your diet and lifestyle, and we’ll recommend vitamins and supplements for…

How do I get started?

All you have to do is answer a few questions about your diet and lifestyle, and we’ll recommend vitamins and supplements for…

How do I get started?

All you have to do is answer a few questions about your diet and lifestyle, and we’ll recommend vitamins and supplements for…

Still need help?